Reference

torpedototo Privacy Policy for Indonesia

Our Privacy Policy explains how torpedototo handles the details you provide when opening an account, signing in on mobile, or checking DANA and QRIS status.

Account dataWallet referencesCookie choicesSecurity requests
torpedototo torpedototo Privacy Policy for Indonesia
CONTACT PATHS

Where to ask about your data

A clear contact route matters when your account record or wallet reference looks unfamiliar.

Account contact Use the support contact linked to your account when you want to ask about…
Cashier status For a wallet or transfer reference, send the payment receipt through the cashier support…
Access request Ask us to provide, amend or remove eligible personal data through support.
SECURITY PRACTICE

What we do with account records

Privacy Policy choices are easier to use when the handling steps are visible. We separate account access details from payment references, limit internal access to service and security needs, and use the…

Account details

We use your registration details and verified phone reference to identify your account, help with sign-in and respond to a data request. Do not send passwords or one-time security codes through support.

Payment references

DANA, OVO, GoPay and QRIS references help us match a cashier event to your account. Bank transfer and virtual account records may include a reference number needed for status checks.

Cookies

Cookies and similar technical records can keep a session open, remember basic settings and help us identify access errors. You can manage browser cookie controls, although some account steps may then need repeating.

Mobile security

On a phone, we record technical access signals such as browser and session details to help detect unusual sign-ins. Our site path is browser-based, so you can check account access without a separate app.

Retention period

We keep personal and transaction-related records only as long as needed for account service, security, dispute handling or legal duties. When a record is no longer needed, our process removes or anonymises it.

Change requests

You can request access, correction or deletion through the account contact path. We may ask for phone verification or another account check before making a change to protect your records.

Privacy Policy answers for your account

These Privacy Policy answers cover the searches we expect before you open an account or connect an Indonesian wallet. They explain what we collect, how you can reach us and what happens when you use torpedototo on mobile or desktop. If your question concerns a specific record, include the account phone reference and avoid sharing your password.

The torpedototo Privacy Policy covers account details, phone verification, technical access records, cookies, payment references and support requests connected with your use of the website.

Yes. We explain how our account records may connect with DANA, OVO, GoPay and QRIS references. Each payment provider also controls records held within its own service.

Use the account support contact and ask for a data access request. Include your registered phone number, then complete any ownership check needed before we release account-linked records.

You can request a correction through support when your account name, phone reference or contact detail is inaccurate. We may compare the request with phone verification before changing the record.

We retain records for account service, security checks, payment-status queries, disputes or legal duties. When those purposes end, the record is removed or anonymised according to our retention process.

Yes. The policy covers cookies used for sessions, basic settings and access-error checks. You can adjust browser controls, but signing in or completing account steps may require repeated actions.

Access and eligibility depend on local law. If you are in Indonesia, use the contact path for account questions, and do not continue where access is not permitted by local law.